How can we assist you?

frequently askes questions about blooming

Here you can find the most frequently asked questions. Is your question not listed here? Please contact us at 072 582 0520 or email us at welcome@weareblooming.com.

We look forward to hearing from you!

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Is blooming also a wedding venue?

Yes, and what a venue it is! We have beautiful and romantic options for the perfect wedding day. Contact our sales department or visit www.weareblooming.com/trouwen.

Can I organize an event at blooming?

Yes, absolutely! We have various spaces and all the facilities to host a great party. Visit www.weareblooming.com/vieren or contact our sales department by phone.

Can I give a training session at blooming?

Yes, absolutely! We have 18 meeting rooms and all the facilities for a successful training session. Visit www.weareblooming.com/business or contact our sales department by phone.

Can I hold a meeting at blooming?

Yes, absolutely! We have 18 meeting rooms and all the facilities for a successful event. Visit www.weareblooming.com/business or contact our sales department by phone.

How can I make a reservation with a gift card?

You can do this by phone or email. We will be happy to make the reservation with you to process the gift card. Unfortunately, it is not (yet) possible to use the gift card on our website.

Can I buy a blooming gift card?

Yes, you can! Visit www.weareblooming.com/cadeaubon.

Can I book a beauty treatment during my stay?

Starting January 1, 2025, our beauty salon will open, and you can book various treatments. We will tell you more soon. Keep an eye on our website https://weareblooming.com/hotel/hotelfaciliteiten/.

Can I book a massage during my stay?

What a great idea, you certainly can! We have a massage salon in the hotel where you can book a relaxing massage. You can make a reservation by phone or email.

How do you protect my personal data?

We handle our guests’ personal data with great care. All our systems are secured with 2FA and are continuously updated with the latest security technologies. We have a privacy officer who constantly advises and informs us on the best ways to protect your personal data. We do not have access to credit card information, other than the last four digits of the card number. You can have your data removed from our system at any time, just give us a call.

Are there hotel rooms with separate beds?

Yes, some of our Room to Bloom rooms have separate beds.

Are there hotel rooms with a sauna?

Our Superior Suite Heaven Beyond and the Waterfront Junior Suite do not have a sauna, but they do have a steam cabin in the room.

Are there hotel rooms with a jacuzzi?

Yes, there are! Our Superior Suite Heaven Beyond and the Waterfront Junior Suite have a jacuzzi in the room. The Bloom and Bubble rooms feature a bathtub with a whirlpool function in the room.

I’m only coming to blooming for a meeting or training. Can I use the pool and wellness facilities?

Yes, you can! As a business guest, you are welcome to use all the facilities at blooming Hotel.

Until what time is the parking lot open?

The parking lot is always open.

Until what time is the reception open?

The reception is open from 7:00 AM to 11:00 PM. After that, our night manager will be available and reachable.

Until what time is the hotel open?

The hotel is open 24 hours a day. From 11:00 PM, you need to ring the bell at the main entrance to enter the hotel without a key card. With a key card, you can enter the hotel at any time of day.

Until what time can I check in?

You can check in at the reception until 11:00 PM. After that, our night manager will be available to check you in. If you have not checked in by 6:00 AM, we will register you as a no-show.

Can two people stay in a single room?

No, this is not allowed.

Are there single rooms available?

Yes, these are our Cozy Single rooms.

Can I rent a baby crib?

Yes, if you don’t bring your own crib, you can rent one from us. It costs €15.00 per room.

Can a baby crib be placed in the room?

Yes, often it can. However, this is not possible in all rooms. Please contact us for more information.

Are there any costs associated with adding an extra bed to the room?

Yes, an extra bed costs €35.00 per night.

Are there meeting rooms at the hotel?

Yes, we have two meeting rooms that are equipped with all the facilities you need.

Is there a lounge at the hotel?

Yes, there is a lounge, and it is located near the hotel restaurant.

Is there a wellness center at the hotel?

Yes, our wellness center has a sauna and an indoor pool.

Do you have a fitness center?

Yes, we have a fitness room with a lovely view of the forest.

Do you have Wi-Fi at the hotel?

Yes, we offer free Wi-Fi throughout the hotel.

Can I borrow a crib for my baby?

Yes, you can borrow a crib for free. If you’d like, we can also provide a high chair for breakfast.

Can my child sleep in our room without an extra bed or crib?

Yes, children up to 2 years old can sleep in the same bed with the parents.

Are there rooms with connecting doors?

Yes, we have several rooms next to each other that are connected by a door.

Are there rooms for more than two adults?

Yes, the Bloomy Lofts and the Suite Superior Heaven Beyond have extra beds for adults.

Are there rooms with cribs?

Yes, the Bloomy Bunch and the Waterfront Junior Suite have bunk beds for children up to 1.5 meters in length.

Are there family rooms?

Yes, we have several types of family rooms; the Bloomy Lofts and the Bloomy Bunch are our family rooms.

Is there a minibar in the hotel room?

No, there is no minibar in the hotel room.

Is there room service?

No, there is no room service. However, you can take food and drinks to your room.

Can I eat or drink at the bar without staying at the hotel?

Yes, great! You can certainly do that.

Can I dine in the restaurant without staying at blooming Hotel?

Yes, great! You can certainly dine here.

Can I eat halal at the hotel?

Of course, we have an extensive range for almost every dietary need. Just let our staff know about your allergy.

Can I eat gluten-free at the hotel?

Of course, we have an extensive range for almost every dietary need. Just let our staff know about your allergy.

Can I have breakfast at the hotel if I don’t stay there?

Yes, that’s great! You can certainly have breakfast here.

Does blooming Hotel have a terrace?

Yes, we have (according to us and many others) the most beautiful terrace in Bergen. It is next to the hotel bar, with a view of the surrounding forest.

What are the opening hours of the bar?

Our bar is open every day from 11:00 AM to 11:00 PM.

Is there a bar in the hotel?

Absolutely!

Is there a kids’ menu in the restaurant?

Yes! We have a children’s menu, and children can also order from the adult menu. We serve half portions for half the price.

What are the opening hours of the restaurant?

The restaurant is open every day for breakfast and dinner. You can make a reservation starting from 5:30 PM.

How can I reserve for the restaurant?

You can do so by phone, email, or online via the widget on our website.

Do I need to reserve for the hotel restaurant?

Nothing is required, but we recommend making a reservation.

Is there a restaurant in the hotel?

Great question! Yes, we have a lovely restaurant in our hotel: Restaurant Zandhoeve. Visit www.weareblooming.com/dining for more information.

Can I have my business stay paid for by my company?

Yes, that is possible, but we would like to make arrangements for this. Please contact us for more information.

Are there different conditions if I book multiple rooms?

Yes, we consider 5 rooms or more as a group reservation. Different conditions apply to group bookings. Please check www.weareblooming.com/reservation-terms.

Can I change my reservation?

Usually yes, but this depends on various factors, such as where you made the reservation (directly with blooming or through another channel) and the rate you selected. If you made the reservation directly with blooming, contact us to change it.

Is breakfast included in my reservation?

It depends on the rate you chose. Breakfast is not automatically included. Check the confirmation of your reservation to see if you booked a stay with breakfast.

Do I have to pay immediately when I make a reservation?

Yes, our policy is that you pay when making your reservation.

Will I get my money back if I cancel?

It depends on the rate you chose. You can find all the conditions on our website: www.weareblooming.com/reservation-terms or in the confirmation of your reservation.

Until when can I cancel for free?

It depends on the rate you chose. You can find all the conditions on our website: www.weareblooming.com/reservation-terms or in the confirmation of your reservation.

How far is blooming Hotel from the forest?

One step! blooming Hotel is located in the middle of the forest.

How far is blooming Hotel from the beach?

About 6.5 kilometers. That’s a 30-minute bike ride and a 60-minute walk.

How far is blooming Hotel from Bergen town center?

About 2 kilometers. That’s a 5-minute bike ride and a 15-minute walk.

Is there a secured bike storage at the hotel?

Yes, we have a secure bike cellar that is only accessible to hotel guests and our staff. But remember, parking your bike is always at your own risk.

Is there a bike storage at the hotel?

Yes, there is bike storage for hotel guests. Parking your bike is always at your own risk.

Can I rent a bike?

Yes, you can through our partner Pesie Rent A Bike. You can reserve bikes online, and they will be ready for you at the hotel.

Do you have a shuttle service to the airport?

No, we do not.

Is there a bus stop near blooming Hotel?

Yes, the local bus stops once an hour at blooming Hotel. We recommend planning your route online in advance if you’re coming by public transport.

Is there a train station near blooming Hotel?

The nearest station is Alkmaar Centraal, 6.5 km from blooming Hotel.

Can I park my car after I check in?

Of course, you can use the parking lot all day.

Can I park my car before I check in?

Of course, you can use the parking lot all day.

Can I charge my electric car at your hotel?

Yes, we have 6 charging stations.

Can I park for free at blooming Hotel?

Yes, parking on our premises is free.

Can I park at blooming Hotel?

Yes, we have a large parking lot at the hotel.

Is swimwear required in the sauna?

Yes, we ask you to wear your swimwear while using the sauna.

Are there towels in the pool?

No, so don’t forget to bring your towel from your hotel room when you go swimming!

Are there lockers in the pool?

Yes, there are lockers to store your belongings while swimming.

Do I have to pay for the pool?

No, certainly not! Access to the pool and saunas is included with every stay.

Can I use the pool if I don’t stay at blooming?

No, unfortunately not. The pool is only for guests with a hotel room.

What are the swimming pool opening hours?

The pool is open every day from 7:00 AM to 11:00 PM. Please note, after 7:30 PM we ask for quiet and calm in the pool, and children without adult supervision are not allowed.

Do you have a swimming pool?

Yes, a beautiful indoor pool that is 14 meters long!

Can I smoke in the hotel?

Only in the designated areas. These are marked with signs on the walls.

Can I smoke in my hotel room?

No, our rooms are smoke-free. You can smoke on your room’s terrace or balcony.

Are dogs allowed in the hotel?

Yes, but only in the public areas such as the lobby and the bar. Unfortunately, dogs are not allowed in the hotel rooms. They cannot stay overnight.

Are dogs allowed in the hotel rooms?

No, unfortunately not. While we are big fans of sweet dogs, we don’t find it hygienic to allow them in the hotel rooms.

Can I leave my luggage with you after I check out?

Yes, we have a special luggage storage area for that.

Can I use the facilities after I check in?

Yes, certainly! You can use our facilities all day, such as the swimming pool, restaurants, playground, etc.

Are there any costs associated with late check-out?

Yes, late check-out until 2:00 PM costs €25.00. Late check-out until 5:00 PM costs €45.00.

Can I check out later?

This depends on how busy the hotel is. We can sometimes guarantee late check-out a few days before or during your stay. Call us before arrival to request late check-out or stop by the reception during your stay.

What time do I need to check out?

By 11:00 AM at the latest.

Can I leave my luggage with you before I can check into my room?

Yes, we have a special luggage storage area for that.

Can I use the facilities before I check in?

Yes, certainly! You can use our facilities all day, such as the swimming pool, restaurants, playground, etc.

Are there any costs associated with early check-in?

No, if the rooms are ready earlier, you can use them at no extra cost.

Can I check in early?

This depends on how busy the hotel is. We can only guarantee early check-in on the day of arrival. Call us before arrival to request early check-in.

What time can I check in?

From 3:00 PM.

Hebben jullie een shuttle service naar het vliegveld?

Nee, dat hebben we niet.